Comments on: intuit sucks

By: upset

upset — Fri, 16 May 2008 05:29:03 +0000

This is a greeat thread, thank you for starting it AND keeping it going. I know just above nothing on websites but I was angry enough over their stinking non-transferrable licnese stuff that I created rippedoffbyintuit.com and ihateit.com. If anyone wants to help with these….
I posted a link to this site.

By: R. Kahn

R. Kahn — Thu, 10 Jan 2008 18:19:59 +0000

I’ve been buying updates to Quicken (and occasionally Quickbooks for my company) since late 1990′s. I just experienced the autobot fiasco described above and attach the transcript below.

I’ve had similar results when trying to configure Direct Connect between Quickbooks and Quickbooks MasterCard (I gave up after 3hrs on various phone calls). Quicken has increasing numbers of glitches in their investment widget (e.g. P/E ratios and other statistics are wildly wrong). But problems could be overlooked if they were more responsive in customer service…but it’s not. I’m off to look for alternatives.

Transcript with live agent:

Neelam Sharma: Welcome to Quicken chat support. My name is Neelam Sharma. Please give me a moment while I review the info you provided.
R: Did uninstall from Windows Control Panel before reinstalling Quicken 2008 Home & Business.
Neelam Sharma: Thank you for the information
Neelam Sharma: May I know your name please?
R: why
Neelam Sharma: So you are not able to install Quicken . Right?
R: yes
Neelam Sharma: R, may I know which operating system are you using?
R: xp pro
Neelam Sharma: ok
Neelam Sharma: May I know the exact error message or code?
R: do you want the crash.xml and crash.dmp files? if so, how to get them to you?
R: error code 7051
Neelam Sharma: Oh I see.
Neelam Sharma: Do you have CD?
R: I sent error report electronically (again). Dialog responds “Your report ID is 10470026″
R: I’m loading off an ISO I keep on my HDD since Quicken often needs reinstall (similar problem on updates causing patching error which requires complete reinstall…this time the reinstall doesn’t work either).
R: I have the CD too…
R: hello?
Neelam Sharma Has Disconnected

By: Bjorgen T. Eatinger

Bjorgen T. Eatinger — Sun, 18 Mar 2007 20:15:57 +0000

I completely with all of these and many other sentiments/comments regarding Intuit. I’ve been using their products since the 80s, and have they become a big fucking tank of shit! Just yet another stupid ass fucking company full of monster ego managers and overworked programmers. No fucking support whatsoever, extremely high-priced crappy products, with frequent “NEW” versions which cost hundreds of dollars for NOTHING or for BUG FIXES which THEY should fix. Fucking assholes…I fucking HATE them!

By: CAPA

CAPA — Wed, 01 Nov 2006 01:40:00 +0000

The Coalition of Asian Pacific Americans is asking consumers to stop buying Quicken software and other products made by Intuit in response to the company’s attempt to buy an election away John Chiang.

CAPA is asking people to send pledges to boycott Intuit products via email or fax to co-founder and executive committee chairman Scott Cook, president and CEO Steve Bennett and chairman Bill Campbell. Their email addresses and phone numbers are listed on our blog at blog.capaweb.org.

“Boycott new purchases of Quicken, QuickBooks and TurboTax if you’re against blatantly buying candidates to increase corporate wealth,” said Dale Minami, president of CAPA.

By: SID

SID — Fri, 18 Mar 2005 17:47:12 +0000

Intuit Rocks!

By: d

Sat, 28 Aug 2004 04:18:56 +0000

if you buy taxcut (h&r block’s income tax product, and direct competitor w/intuit’s turbotax), you get a coupon for full rebate to buy ms money…..
in this way you can give intuit what they have been giving their customers for the last few years: the bone.

the only thing they will respond to is their bottom line being hurt, so you know what to do–don’t buy their products!

By: Rich

Rich — Sun, 18 Jan 2004 05:05:45 +0000

Intuit went from a promising tax program provider to some kind of suck – ass peice of shit.

I chatted about my problems importing and got bullshit – any one else having problems importing from QUICKEN?

I’m giving them one week to fix this thing or contet the charge on my credit card. I’m looking to join forces with others like us and see if we can get this resolved – Intuit sucks so bad I’m willing to pay Bill Gates for MS MOney to get out from under the Intuit bastards!

By: karl

karl — Fri, 19 Dec 2003 20:19:32 +0000

I’ve been a QUICKEN user for years. Love their stuff. Well, not anymore. 2001 Deluxe started-out ok, but checks won’t line-up properly, the date won’t print on the check, you can no-longer print the address on the check if it is created in the register… all kinds of little things that I don’t like. I call for support, they want a credit card number. I mention their defective software, I get nowhere. I’ve reinstalled multiple times, I have the latest service packs. I do this computer stuff for a living, like 25+ years. I’m no idiot. All I want is a version that works. BUT, I will not pay them one cent for any of their products or support. Intuit doesn’t care about me, the customer. I downloaded a free trial of Microsoft Money. I don’t like Microsoft either, but what are my choices?

By: Jack Roy

Jack Roy — Wed, 03 Dec 2003 04:07:55 +0000

Had a similar problem with Q2004.

Tried to download it from their website and it would never open.

Called tech support chat line and they said it was a sales problem.

Sales said to un-install and re-install.

DING!

It un-installs great but re-install?

Fugggeddaaboudit!

Three days and four hours on the phone/chat line later & here is Their Solution.

1. Purchase ANOTHER download
2. Try again.
3. Intuit will refund for the first download.
4. Well, was born at night but not last night.
5. I told them that I did not consider this a viable option.

Option B was to send me a disk at a charge of $5.95

Again nothin’ doin’

Option C give me my money back.

“We must inform you that any data you have will be lost”

Sez I, What data? The damn thing never opened. Don’t you people understand English?

Oh, that’s right, no they don’t.

Noone to bitch to either.

Hope the cocksuckers can understand my English.

By: cat

cat — Wed, 16 Apr 2003 05:52:01 +0000

TURBOTAX – NEVER AGAIN
BUYERS BEWARE IN 2003
NASTY HIDDEN FEATURES